I forgot my password/pattern for screen lock, how can i enter the desktop of my phone?
Follow below steps:
1. PRESS and HOLD the power on and volume "-" buttons (or maybe volume "+" for some models) TOGETHER at the same time for 2 or 3 seconds, and enter the factory mode menu. (The menu may be English or Chinese only), see attached image for example:
2. Press the volume "-" button to choose "清除eMMC" option, and press power on button to enter/confirm.
3. The phone will reset to factory default setting and restart itself. Just wait for the phone to reload, and the phone will enter the desktop without password/pattern required.
This method works for most of the Chinese Android phones. but the factory mode menu maybe different, just choose the correct one, and you will reset the phone to factory default settings.
This method can also solve some problems due to the software issues (not hardware problems).